Privacy Policy | Styleverto Australian Fashion E‑Commerce

Introduction

This Privacy Policy outlines how Styleverto ("Styleverto", "we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you visit or interact with our Australian fashion e‑commerce platform at https://styleverto.com. It applies to all browsing activity, shopping experiences, account features, customer service interactions, and other services we offer through our online store.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the website and our services.

Personal Information Collection

We collect personal information that is reasonably necessary to provide you with a seamless shopping experience, operate our platform, and support our Australian customer base. The types of personal data we may collect include:

Identity and contact details such as your name, email address, telephone number, billing address, shipping address, and account login details when you create an account or complete a purchase.
Order and transaction information including products viewed or purchased, order history, payment method details (processed via secure third‑party providers), transaction timestamps, and related correspondence.
Account and preference data such as saved items, wishlists, style preferences, size selections, communication preferences, and selected settings within your Styleverto account.
Browsing and usage data including pages visited, search queries, applied filters, time spent on pages, referring URLs, approximate location based on IP address, and device, browser, and operating system information.
Customer support information such as messages sent via our Contact Us page, email enquiries, and any information you choose to provide when you engage with our customer service team.

Where practicable, we will collect personal information directly from you, for example when you browse our catalogues, create an account, place an order, subscribe to marketing communications, participate in style editorials, or contact us for assistance. We may also collect certain technical and analytics data automatically through cookies and similar technologies described below.

Use of Collected Information

We use the personal information we collect to deliver a refined, secure, and personalised shopping experience across our platform. In particular, we may use your information to:

Process and fulfil orders, including confirming purchases, arranging payment, coordinating shipping and delivery, managing returns or exchanges, and providing digital receipts and confirmations.
Communicate with you about your orders, account activity, updates to our collections, and important changes to our policies or services.
Enhance and personalise your experience by tailoring product recommendations, style suggestions, editorial content, and featured collections that may be of interest based on your browsing and purchase history.
Operate, maintain, and improve our website, including debugging issues, refining navigation, enhancing page speed, and optimising the way our shop, Collections, Accessories, Lookbook, Editorial, and Lifestyle pages perform.
Conduct analytics and reporting to understand how customers use our platform, measure the effectiveness of campaigns, and guide business decisions such as inventory and seasonal styling.
Provide customer support, respond to enquiries, handle complaints, and manage requests submitted through our Contact Us page or other communication channels.
Send marketing and promotional communications where permitted by law and in line with your preferences, including updates on new arrivals, collaborations, and curated Styleverto content. You may opt out at any time as described in the "User Rights and Choices" section.
Protect our platform and comply with legal obligations, including preventing fraud, misuse, or security breaches, and responding to lawful requests from regulators or authorities.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to support the performance, security, and usability of the Styleverto website. These tools help us provide a smooth browsing experience, maintain your session, and understand how visitors engage with our fashion content and product ranges.

The types of cookies and tracking technologies we may use include:

Strictly necessary cookies that are essential for core functionality such as secure checkout, account login, shopping cart operations, and maintaining your selections as you move between pages.
Performance and analytics cookies that help us understand site traffic, popular product categories, and how shoppers navigate our Shop and related pages, enabling us to refine design, layout, and content.
Functionality cookies that remember your preferences, such as currency, language, region, or previously viewed items, so that your experience remains consistent and personalised across sessions.
Advertising or marketing technologies that may be used, where applicable and permitted by law, to deliver relevant campaigns, measure their effectiveness, and limit the frequency of certain promotional messages.

For more detailed information on how we use cookies and how you can manage your preferences, please refer to our dedicated Cookie Policy. You can typically adjust your browser settings to refuse or disable cookies; however, doing so may affect the availability or functionality of some parts of our website, including the checkout experience.

We do not sell your personal information. However, to operate our Australian fashion e‑commerce platform and deliver your orders, we may share your personal information with carefully selected third parties in the following circumstances:

Payment service providers who securely process your payments, manage fraud checks, and handle refunds. These providers receive the information necessary to complete your transaction in line with applicable security standards.
Logistics and delivery partners who manage the shipping and delivery of your purchases to your nominated address, as well as returns or exchanges where relevant.
Technology and hosting providers that supply infrastructure, data storage, security, and other technical services required to keep our website fast, reliable, and secure.
Analytics and performance partners who help us understand how our customers use our site so we can refine our Collections, Accessories, Lookbook, and related experiences.
Professional advisers and regulatory bodies such as legal, financial, or compliance advisers where necessary to protect our rights, manage risks, or comply with applicable laws and regulations.
Where required by law, to government authorities, law enforcement, or other parties when we are under a legal obligation to disclose information or when disclosure is necessary to protect our rights, safety, or the rights and safety of others.

When we share personal information with third‑party service providers, we require them to use your data only for the purposes we specify, handle it securely, and comply with applicable privacy laws.

Data Storage and Security Measures

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. To safeguard your data, we implement industry‑standard technical and organisational measures appropriate to the nature of the information and the risks involved.

These measures may include:

Secure transmission of sensitive information using encryption technologies designed to protect data as it travels between your device and our platform.
Access controls to ensure that personal information is only accessible to authorised staff and service providers who require it to perform their duties.
Data minimisation and retention practices that limit personal information collection to what is necessary for our services, and retention only for as long as required for legal, regulatory, and operational purposes.
Platform monitoring to detect and respond to potential security incidents, misuse, or unauthorised access attempts affecting our site or related services.

While we strive to protect your personal information, no system or transmission over the internet can be guaranteed as completely secure. You are encouraged to use strong, unique passwords for your Styleverto account and to keep your login credentials confidential.

User Rights and Choices

We respect your rights in relation to your personal information and provide options to help you manage how your data is collected, used, and shared. Subject to applicable Australian privacy laws, you may:

Access your information by requesting details of the personal data we hold about you, including order history and account details.
Request corrections of inaccurate, incomplete, or outdated personal information so that your account and contact details remain current.
Request deletion of certain personal information where it is no longer required for the purposes for which it was collected, subject to legal and operational retention requirements.
Manage marketing preferences by opting out of promotional communications at any time. You can do this by using the unsubscribe link included in our emails or by contacting us using the details in the "Contact Information" section.
Manage cookies and tracking through your browser settings and the mechanisms described in our Cookie Policy, noting that disabling certain cookies may affect your shopping experience.

To exercise any of these rights or to obtain further information about how we handle your personal data, please contact us using the details provided in the Contact Information section below.

Children's Privacy

Our website, product offerings, and related services are designed for a general audience and are not intentionally directed at children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age.

If we become aware that personal information has been collected from a child under 16 without verifiable parental or guardian consent, we will take reasonable steps to delete that information as soon as practicable. If you believe that a child under 16 has provided us with personal information, please contact us using the details in the Contact Information section so that we can investigate and address the matter.

Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, the features of our Australian fashion platform, or applicable laws and regulations. When we make material changes, we will take reasonable steps to notify you, which may include updating the effective date at the bottom of this page, posting a notice on our website, or sending you a communication where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information. Your continued use of the Styleverto website after any changes have been posted constitutes your acceptance of the updated Policy.

Links to Other Websites

The Styleverto website may feature links to third‑party websites, services, or resources, such as external brand content, social platforms, or editorial collaborations. These third‑party sites are not controlled or operated by Styleverto, and we are not responsible for their privacy practices, content, or security.

When you follow a link to an external website, any personal information you provide is subject to that site's privacy policy and terms, not this Privacy Policy. We recommend that you review the privacy policies of any third‑party sites you visit to understand how they collect, use, and manage your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please reach out to our customer service team. You can contact us via our dedicated support page at https://styleverto.com/contact-us/ or by using the Contact Us page on our website.

When contacting us, please provide sufficient details about your enquiry so that we can respond accurately and in a timely manner. We may need to verify your identity before processing certain privacy‑related requests.

Effective Date

This Privacy Policy is effective as of 12 February 2026 and applies to all interactions with the Styleverto website and services from that date onwards, until it is superseded by an updated version.